1. Advice with Tendering and Quoting

We will assist you at whatever level you need from verbal advice to attending and preparing your submission. We also have a Handbook which helps those new to the industry.

2. Standard Formats for Tendering and Quoting

We have standard formats which you are welcome to use as is or modify to meet your needs when presenting a Tender or Quotation.

3. Public Liability

The largest problem for those in the retail sectors of the cleaning industry. Talk to us for advice and direction in this major problem area.

4. The ACCA Update

On a monthly basis we send our clients an industry update including the latest information on matters affecting our industry. We will also have included a section for buying and selling second hand cleaning equipment from car park sweepers down to small vacuum cleaners. Send us your information for free inclusion and we will advertise in the next ACCA Update. 

5. Regional Meetings

Regular meetings in Newcastle, Central Coast and Wollongong will be held. If there is a demand we will arrange meetings in other locations. No agenda, no structure, just a chance to air your problems and learn from the collective knowledge of all at the meeting. If definite problem areas recur we can then take them up at Union negotiations or wherever needed.

6. Handbooks

We have prepared a Handbook on setting up and Running a Cleaning Business and this is available to all clients as part of their Retainer fee. Other information available for members.

7. Safe Handling Procedures

We have available information documents on safe handling procedures for cleaning chemicals and equipment. We also have some generic Risk Assessments for various items of equipment available.

8. Listen to and Act

You are our lifeblood. We are interested in your opinions and will listen to and act upon your ideas and concerns as if they were our own.

9. Selection and Recruitment of Staff, Visa Information

We have guidelines and information sheets on these subjects and are happy to talk through them with you.

10. Timesheet Software

At some point you may need help with processing your payroll. We can help. At some time you may look at purchasing software to assist in the preparation of Tenders. We have it specially designed for our clients. At some point you may look at automating the preparation of your timesheets. We have seen the problems and come up with the solutions. Our Timesheet Software takes daily hours and converts them into a Fortnightly Timesheet together with a Cost Comparison report all BEFORE submission for processing so you know your position prior to Pay Day.

11. Training

Because Training requirements vary from company to company we will design programmes to fit your needs, time frames etc.

12. Reduced Costs

We don’t expect to make a profit from Retainer Fees so we have kept them low. We aim to supplement our income from value added services, some of which are mentioned above.